1. General Policy
Due to the digital nature of our mobile applications and subscription services, all sales are generally considered final and non-refundable once the service has been accessed or the digital content has been delivered, except as required by applicable law or as explicitly stated in this policy.
2. Subscriptions via App Stores
If you purchased a subscription to our mobile applications through the Apple App Store or Google Play Store, the refund policies of those respective platforms apply. We do not have the ability to process refunds for purchases made directly through these third-party app stores.
- Apple App Store: To request a refund for an iOS app subscription, you must contact Apple Support directly.
- Google Play Store: To request a refund for an Android app subscription, you must contact Google Play Support directly.
3. Direct Purchases — If Applicable
If you made a purchase directly through our website, Technomelti.com, refund requests will be evaluated on a case-by-case basis. We may grant refunds at our sole discretion in the following circumstances:
- Technical issues that prevent you from accessing the service, which our support team is unable to resolve.
- Unauthorized charges made without your consent.
To request a refund for a direct purchase, please contact us at support@technomelti.com within 14 days of the transaction, providing your order details and a clear explanation of the issue.
4. EU Consumer Rights
If you are a resident of the European Union, you have the right to withdraw from a purchase of digital content within 14 days without giving any reason. However, this right of withdrawal is lost if the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. By accessing our mobile applications or digital content immediately after purchase, you consent to immediate performance and acknowledge the loss of your withdrawal right.
5. Cancellations
You may cancel your subscription at any time to prevent future billing. Cancellation will take effect at the end of your current billing cycle. No partial refunds will be issued for the remaining time in your current billing cycle after cancellation.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at support@technomelti.com.
For refund-related questions, please contact us at support@technomelti.com.